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Sound Internet Acceptable Use Policy

Last updated 18 July 2000

Sound Choice Internet (SCC) provides many Internet services including dial-up access to the Internet, World Wide Web page hosting and Usenet discussion groups. SCC has certain legal and ethical responsibilities regarding the use of its computer network and equipment involved in these services

SCC recognizes three areas of use: what an SCC customer does with his or her own computer equipment; what a SCC customer does with his or her SCC account; and what a customer does with his or her privileges on SCC computer equipment (mail server, web server, etc.).

SCC has no authority or desire to determine how someone uses his or her own computer equipment. SCC has some responsibility for how someone uses his or her SCC account, and significant responsibility
for how someone uses SCC's computers

SCC's general policy is to act as a neutral provider of access to the global Internet in all its diversity. SCC has specific ethical concerns regarding the use of its computers detailed below. SCC reserves the right to suspend or cancel a customer's access to any or all services provided by SCC when SCC decides that the account has been inappropriately used.

Also see our terms and conditions agreement for all services.

Acceptable Use Policies – Specific Policies

1. Email privacy

Electronic mail passes through multiple mail servers on the Internet as it passes from source to destination. One can never be guaranteed privacy from every possible mail server; therefore, someone seeking total privacy should use some encryption scheme to render their messages unreadable by eavesdroppers.

With regards to SCC's mail servers, SCC places a high value on privacy, and will only examine users' mail when absolutely required, for example when troubleshooting email delivery problems or being presented with a search warrant for the information.

2. Limits on disk space usage

SCC provides as an added benefit to its dial-up users limited access to certain of SCC's server computers. This benefit typically consists of email access, World Wide Web page hosting and telnet access to a wide range of applications.

SCC dial-up users are subject to a limit of 7MB of disk space for all their disk usage, including incoming mail files and personal web pages. SCC reserves the right to remove files that exceed this limit. The customer is responsible for keeping backups of customer files stored on SCC computers.

3. Unauthorized use of other people's accounts or computers

SCC will strongly react to any use or attempted use of an Internet account or computer without the owner's authorization. Such attempts include "social engineering" (tricking other people into releasing their passwords), password cracking, security hole scanning, denial-of-service attacks (ping-flooding, sending packets with an illegal packet size, UDP flooding, half-open TCP connection flooding, etc.) and the like.

Any unauthorized use of accounts or computers by a SCC customer, whether or not the attacked account or computer belongs to SCC, will result in action against the attacker. Possible actions include warnings, account suspension or cancellation, and legal action, according to the seriousness of the attack.

4. Spam

Spam is unsolicited postings or bulk email sent to those who would not otherwise choose to read the message. Email is a person-to-person medium, not a broadcast medium. SCC does not allow spam; abuse of our resources for this purpose will result in account suspension or cancellation.

Spam is unwelcome in most Usenet discussion groups and on most mailing lists.Inappropriate posting may result in account suspension or cancellation. See the newsgroup of mailing list's charter for whether advertising is allowed or not.

"Spamming" is unethical, and in many cases, illegal.

5. Illegal material

SCC bears certain legal liabilities for the use of its computer network and equipment. As such SCC must require that its customers do not use SCC's network for illegal purposes.

When presented with a search warrant, SCC is obligated to release any information named therein, and will cooperate with the authorities in any criminal investigation of inappropriate Internet usage.

However, SCC recognizes that the legal status of the Internet has not yet been resolved satisfactorily, either through legislation or court precedent. Therefore SCC must make certain decisions regarding the illegality of various specific actions. Among the actions SCC considers illegal and therefore not allowed on its network are: unauthorized distribution of copyrighted material; exploitation of minors; and unauthorized use of computer resources. However, SCC is not responsible in any way, shape or form for the content on or passing though its network.

SCC believes that the First Amendment rights of free speech, freedom of the press, and freedom of association apply to the Internet to the same degree as they do to print media, and that any attempt to infringe upon those rights is void of legitimacy.

6. Harassment

Harassment or abusive use of email and other Internet services is a rare but serious misuse of Internet resources. SCC will handle incidents of harassment on a case-by-case basis, consulting with all parties involved.

7. Inappropriate use of web service

SCC provides free personal web pages to dial-up customers and hosts commercial web pages for a fee. In both cases the web pages reside on SCC's computer equipment, giving SCC some ethical responsibility for the content of such pages.

SCC will handle potentially inappropriate web pages on a case-by-case basis. Examples of inappropriate information include downloadable virus code and obscenity.

Personal Web space (provided free to dial-up subscribers, with a URL like may not be used for purposes that can be deemed as an attempt to sell a product or service. SCC separately offers commercial web hosting.

8. Automated dial-up account use and shell access policies

Dial-up accounts are for personal, interactive use only. They may not be kept connected with a keep-alive of any sort, such as setting an email program to check mail periodically unattended.

Dial-up accounts include use of a Unix shell account. This account is only to be used interactively while dialed in. It may not be used to run processes unattended or while not dialed in or actually being at the workstation the connection is coming from, including any IRC bot, cron job or screen.

9. Double-logins, Sharing Accounts and Additional Email Boxes

Accounts dialed into two lines at the same time is prohibited and will be booted from the server. Sharing of dialup accounts with friends or family residing at a location other than that of the account holder will result first in an email notice and mandatory password change. Repeated violators will be charged for a second dialup account and/or suspended from their account until such issue is resolved

Additional email boxes must be associated with a regular priced personal or commercial dialup account residing at the same address or business. Email-only accounts are not allowed dialup access to the server and must use the dialup account it is associated with when checking ones email. Email-only accounts that violate this agreement by using email accounts to gain access to the modem pool are first sent an email notice. Repeated misuse (3 notices) will be charged for a full-price dialup account and/or suspended from their account until such issue is resolved.

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