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2375 University Ave. W. – Suite 210 – St. Paul, Minnesota 55114

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(612) 617-0007

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What We Do to Protect Your Privacy

At Sound Internet, we value your business and we want to retain your trust. In the course of providing products and services, we may obtain nonpublic personal information about you. We assure you that such information is used only for the purpose of providing our products and services to you.

Information We Obtain

To assist in servicing your account, we may obtain nonpublic personal information about you. For example, we routinely obtain information through applications, forms related to our products or services, and your transactions with us. We may obtain such information from our affiliates, third parties or consumer reporting agencies. The information may include your name, address, telephone number and payment or credit information. In addition, we may obtain your service usage history, this includes only basic statistical information such as the number or emails sent and recieved, the email addresses sent to or from, but never the content of such messages. We also collect information about the resources assigned to your use of the service including the modem phone number you are calling from, and the IP addresses used by your connection. From time to time for the purpose of our disaster recovery program, we may make backup copies of all information stored on our network, including the content of messages and websites which you may store on our network. This information is stored only until new copies are made to ensure our ability to recover a loss of our technology systems.

Limited Disclosure

Sound Internet does not disclose any nonpublic personal information about their customers or former customers except as required by law, or as needed in the general course of business.

Protecting Confidentiality

Our agents and Company associates may have access to nonpublic personal information only for the purpose of providing our products or services to you. We maintain physical, electronic and procedural safeguards against unauthorized use of your nonpublic personal information.

If you have questions about our policies, please contact:
77 13th Ave NE
Suite 210
Minneapolis, MN 55413
(612) 617-0007 Voice
(612) 623-3479 Fax

If you are unable to find the information you are looking for, or would like more information, please send e-mail to or call us at (612) 617-0007.

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